The Service Delivery department at BTL is made up of several important teams, all intrinsic to ensuring excellent customer service and smooth running of the Surpass assessment platform in live service. The team has recently seen some new members join, including Ian Brumfitt who is now the Head of Service…
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We like to keep the Surpass Community updated with important news on events, product enhancements, awards and new community members. We also share top tips, industry insights and much more. Get the most up to date news and articles here.

BTL, a global edtech provider which this year celebrates its 35th anniversary, has been recognized in the United Kingdom with a prestigious Queen’s Award for Enterprise. The award for International Trade relates to its outstanding success in the assessment industry. BTL’s SaaS assessment platform, Surpass, has supported international test delivery…

Whether you’re new to the assessment industry, or you’re a veteran that’s trying to make sense of new terms and technologies, this FAQ is designed to help you on your journey to creating a better assessment experience. We hope you find the answers you need, but if you’re looking for…
In this podcast, Tim Burnett is joined by Amanda Dainis, CEO and Lead Psychometrician at Dainis and Company, and Andy McAnulla, President of BTL Surpass, to discuss the increasing role technology has to play in test development. First, the panel discuss what we mean by test development, and the important…
As we come to terms with the realities of home or remote working, our community has been discussing Online Proctoring (Remote Invigilation) as an alternative to canceling test bookings and maintaining business as usual. Online Proctoring has actually been around for a number of years now, and is trusted to…

With the recent global coronavirus pandemic declared, and advice that’s changing by the day to help minimize the spread of the virus, you’re probably thinking about the impact that this will have on the delivery of planned test sessions. As an organization, you’ll be considering your next steps to ensure…