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Remote Invigilation / Online Proctoring Services

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Deliver your exam securely, from any location

The Surpass Remote Invigilation Service (also known as online proctoring) allows your students to sit their exams in a secure, proctored environment from their home or workplace (being monitored via webcam, screen sharing technology and other optional security features).

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Dual-camera remote invigilation for added security

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Deliver exams directly to students in their own home, on their own device

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Live chat available to provide technical assistance to candidates

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Control scheduling and delivery of exams from your own preferred location

Why choose remote invigilation over test centre delivery?

  • The geographical spread of candidates makes it difficult to source test centres.
  • It’s more convenient for candidates in a professional setting to be able to sit their exam in the workplace, rather than taking a day out of employment to travel to a test centre.
  • You can scale-up your testing programme without compromising on security.
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Features of the Surpass Remote Invigilation Service

Live remote invigilation and automated delivery options so you can achieve your delivery priorities.
Optional dual–camera monitoring technology utilizing smartphone technology to view the candidate from multiple angles.
Secure browser that fully locks down the candidate’s computer during the assessment, giving you complete confidence that your tests are highly secure. 
Candidate booking portal, allowing test takers to schedule at their convenience.
Easy to navigate candidate identification checks, and thorough security checks using a smartphone camera before starting the exam.
A trusted, scalable online invigilation service for delivering large-scale tests.
24/7 technical support to help your candidates.

Contact the team to learn more about our remote invigilation services

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Who provides the invigilators?

Surpass can manage all record and review invigilation. We do also provide the option of allowing universities to invigilate their own students (by providing access to our remote invigilation software) but we do not recommend this approach for the upcoming end-of-year exams due to the additional implementation and training required.

What happens if your invigilators suspect malpractice?

We can offer customisation of invigilation guidelines to meet the requirements of your organisation. Some organisations prefer our invigilators to just note the time and nature of the suspected incident so it can be reviewed by themselves afterward. Others prefer our invigilators to provide candidates with warnings, and in the event of repeated incidents of suspected malpractice to either void the exam or notify the organisation for their recommendation on how to proceed.

Am I able to review the candidate footage afterwards?

Yes, Surpass will provide access to all videos via a secure link along with a RAG status report and any time stamps of suspected incidents for review. Once final decisions have been made, all content is removed as per European GDPR guidelines – one of the strictest data protection policies.

Our exams are on paper, can you help us transfer our exams on-screen?

Yes, we can provide a secure location for universities to transfer the exam papers to Surpass. We will then assist with converting the documents into on-screen exams.

Is remote invigilation reliable?

Yes, some people would say that options such as ‘record and review’ actually make online invigilation more secure than traditional invigilation. Candidates have access to in-exam technical support and the recording of multiple camera angles allows the testing organisation, university or school to monitor as much, or as little as they’d like of each candidate.

How quickly can we set up online invigilation?

This depends on a few things, such as how many tests you intend to deliver, and whether you will need time to transfer your exams from a paper to on-screen format. Please contact our team to discuss your requirements further.

What is ‘record and review’?

Record and review allows you and your team of invigilators (or those supplied by Surpass as a part of your service) to watch recordings of exams taken through the Surpass Remote Invigilation Service at a range of speeds, and mark suspicious activity for a detailed review by senior examiners. We recommend playing back exams at around 6X speed, as this has actually shown to be most effective for spotting repetitive behaviour that highlights potential security infringements.

Ready to take the next step in assessment?

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