Case Study - Delivering large-scale testing with Surpass

Delivering large-scale testing with Surpass – with CPA Canada Blog Post

This case study explores how the Chartered Professional Accountants of Canada, and its provincial partners (collectively ‘CPA Canada’) operates, some of the challenges it faces and how Surpass flexibility and security enables it to provide large single-day testing events across Canada.

Join the Surpass Test Centre Network as a Pop-up Centre Page

[…] is confirm the availability of your space. We will manage the exam setup, delivery and pack-down. We will oversee the invigilators, IT support and candidate management. We will provide all necessary technology equipment, or use existing equipment if it meets our requirements. Benefits of joining Easily gain additional revenue streams. […]

Andy McAnulla Elected to ATP Board

Andy McAnulla Elected to Board of Directors at the Association of Test Publishers Blog Post

[…] the recent ATP webinars discussing the legal implications relating to online proctoring, and how organisations can mitigate the risk of using the technology for live exams. Although now permanently based in the USA, I’m confident I will have a strong voice for the views of Europe.” As a Director for […]

Assessment Software Page

The Sur pass Platform: your end-to-end assessment solution Overview Item Banking & Authoring Test Assembly Secure Multi-Device & Paper Test Delivery Adaptive & Personalised Testing Scoring & Marking Feedback & Results Psychometric Reporting Integration & QTI Feel secure, confident and in control The Surpass Platform is a professional and market-leading […]

Surpass and Lineup logos

Surpass connects with Lineup for data-rich SME Management Blog Post

[…] assessment activities of one of the largest communities of test providers in the world. Over the past two years, over 100 software engineers have worked passionately on the development of a revolutionary new authoring and review Task Management capability within Surpass. Developed in collaboration with assessment specialists within the Surpass […]

Ascentis moves from Paper to On-Screen exam delivery

Ascentis transitions qualifications to on-screen delivery with Surpass Blog Post

[…] review processes and communication with the customer throughout the project. With their mission to ‘enable learning through innovative education and exceptional customer service’ Ascentis is passionate about creating a positive experience for their learners and centers alike. Transitioning many of their qualifications to on-screen delivery has also allowed Ascentis to […]

2020 International Stevie Award Winners

BTL Surpass Inc. Honoured with Gold & Silver Awards at the 2020 International Business Awards® Blog Post

[…] ‘Product Development/Management Department or Team of the Year’ category. Winning this award is a testament to the hard work and collaboration of the dedicated and passionate Surpass Product Management team, in working alongside the community to produce market-leading assessment technology. On winning the awards, John McGrath, Chief Product Officer said: […]

Support for Customers Page

Customer support We’re here to help our customers with product and technical support If you are a test taker Please contact your awarding organisation if you need support taking your test. More information for test takers. If you are a test centre Please contact the awarding organisation for this test. Frequently asked questions Read our FAQs for useful answers, or go straight to the contact form. How do I log in to the Surpass Platform? In order to access the Surpass Platform, you must login with a valid user account. In your web browser, enter the URL of your Surpass instance e.g. .surpass.com Enter your account details and select the Login button to login. How do I download and install the Surpass Viewer? Navigate to https://viewer.surpass.com. Press either Download MacOS Installer or Download Windows Installer depending on which operating system you are using. Open the Surpass Viewer Installer to install the Surpass Viewer. If you are using MacOS, drag the Surpass Viewer file into the Applications folder when prompted. Once installed, open the Surpass Viewer to launch it. You can find the Surpass Viewer in your applications folder (Go > Applications) on MacOS or your local folder (C:\Users) on Windows. How do I download and install SecureClient? You can install SecureClient from the Launch Test screen in the Surpass Platform (click Deliver Test from your Home screen). Select Secure Delivery in the Launch Test screen. Select Download for Windows or Download on the App Store, depending on which operating system you are using, to begin the installation process. SecureClient is stuck in an update loop? Find the folder on your computer where you have installed SecureClient. Open the folder. Right-click SecureClientInitialRun. Run as administrator. If the update loop continues, you may need to grant read/write permissions on the SecureClient folder. You can do this by logging in as a user with higher permissions. If all the above fails, try reinstalling SecureClient. How do I resolve the “SecureClient cannot be opened until Windows text suggestions are disabled” notification? The Windows 11 settings Show text suggestions when typing on the physical keyboard, Multilingual text suggestions, Autocorrect misspelt words, and Highlight misspelt words settings must be disabled before SecureClient can be launched. Navigate to Settings > Time & language > Typing in Windows to ensure these are disabled ahead of time on any device being used in a live test session. In Windows 10, these settings can be found in Settings > Devices > Typing. Still need help? Fill in this form to get product and technical assistance from the Surpass team.JTNDc2NyaXB0JTIwY2hhcnNldCUzRCUyMnV0Zi04JTIyJTIwdHlwZSUzRCUyMnRleHQlMkZqYXZhc2NyaXB0JTIyJTIwc3JjJTNEJTIyJTJGJTJGanMuaHNmb3Jtcy5uZXQlMkZmb3JtcyUyRnNoZWxsLmpzJTIyJTNFJTNDJTJGc2NyaXB0JTNFJTBBJTNDc2NyaXB0JTNFJTBBJTIwJTIwaGJzcHQuZm9ybXMuY3JlYXRlJTI4JTdCJTBBJTA5cmVnaW9uJTNBJTIwJTIybmExJTIyJTJDJTBBJTA5cG9ydGFsSWQlM0ElMjAlMjI3NjUxMjk1JTIyJTJDJTBBJTA5Zm9ybUlkJTNBJTIwJTIyM2JiZjU1NzgtMWJmNy00YWJlLTk3MWMtYmVmOGVmMjE3YjRkJTIyJTBBJTdEJTI5JTNCJTBBJTNDJTJGc2NyaXB0JTNF