Join us for a short informal podcast where we receive an insight into Customer Operations at BTL Surpass. Ben Brady took the opportunity to talk to Gary Barnes, VP Service Operations and Alyse Nullmeyer, Service Delivery Manager, from the US Surpass team during a recent visit to the Saltaire HQ. Gary…
Are you about to take your first steps into online invigilation, or perhaps it’s something you’d really like to introduce, but have a few reservations about taking an alternative approach to the traditional test centre? Following on from their insightful presentation at this year’s FAB conference, BTL’s Tim Burnett and…