Surpass Community Webinar – How we improve the User Experience through testing

By 4 September 2019 January 7th, 2020 Community Webinar

Every person that uses a piece of software potentially does it in a different way. We’re influenced by a number of things in our day-to-day lives, and this can create a conundrum for designers of new products. Gain a fascinating insight into how the User Interface of Surpass is designed to create an intuitive, stress free experience for item writers, test administrators, and candidates with Lee and Richard from BTL’s Design Team.

Over the course of the discussion the pair discuss the design principles used by the team as well as how extensive user testing and research allows them to observe how users of the software might interact with new features, and identify potential stumbling blocks to efficiency and mental load that need to be addressed before a feature is developed.

If you prefer, this webinar is also available to listen to as a Podcast:

Want to know more?

If you have any questions about the features mentioned in this webinar, or any other features within Surpass, please get in touch with your account manager. If you are not yet a member of the Surpass Community, please contact us.

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