Current job vacancies
Junior Technical Product Specialist (US)
The Junior Technical Product Specialist plays a key role in bridging the gap between clients, sales, and technical teams. Working closely with Solutions Architects and the wider commercial function, you’ll help define technical solutions, support bids, and deliver engaging product demonstrations that clearly communicate the value of Surpass.
This is an exciting opportunity for someone with a strong technical foundation who enjoys problem solving, simplifying complex ideas, and working directly with clients to shape solutions. The role also offers a clear pathway into a Solutions Architecture career.
Key requirements:
- A solid understanding of core technical concepts such as APIs, data formats (JSON, XML), and cloud technologies
- Ability to translate complex technical information into clear, client-friendly solutions
- Strong communication and presentation skills, with the confidence to support demos and client discussions
- A proactive, analytical mindset with strong problem-solving ability
- Ability to work collaboratively across sales, product, and development teams
- An interest in assessment technology or willingness to learn about the sector
Location:
US-based role with remote working available. Travel may be required for client meetings and industry events.
To apply for this role, please submit:
- Cover letter highlighting relevant experience
- Current CV
Closing Date:
5pm, Friday 15 May 2026.
Please send all applications to andrew.dodds@surpass.com with the subject line of “Job Application: Junior Technical Product Specialist 05/26”.
(UK office) Online Proctoring Coordinator
The Online Proctoring Coordinator plays a key role in ensuring the smooth delivery of Surpass’ online proctoring services. Working closely with customers, suppliers, and internal teams, you’ll coordinate exam delivery, maintain service quality, and resolve operational issues in real time.
This is a fast-paced, customer-facing role suited to someone highly organised, adaptable, and calm under pressure. You’ll be central to maintaining high service standards, supporting exam delivery, and contributing to the ongoing development of proctoring services.
Key requirements:
- Experience in project administration, operations, or event coordination
- Strong organisational and planning skills, with the ability to manage multiple tasks
- Confident communicator with experience working with customers and third-party suppliers
- Ability to stay calm under pressure, particularly during live exam delivery
- Strong IT skills, including working knowledge of Excel and SharePoint
- A proactive, problem-solving mindset with strong attention to detail
- Ability to work collaboratively across teams and build strong working relationships
Location:
UK-based role with hybrid working available. Flexibility is required, including occasional extended hours to support exam delivery.
To apply for this role, please submit:
- Cover letter highlighting relevant experience
- Current CV
Closing Date:
5pm GMT, Friday 15 May 2026.
Please send all applications to andrew.dodds@surpass.com with the subject line of “Job Application: Online Proctoring Coordinator 05/26”.
If there are no vacancies listed then please check back again soon. We are also happy to receive prospective applications for future opportunities – show your interest in joining our team by sending your CV, along with a short message about why you want to join us and the expertise you can bring, to andrew.dodds@surpass.com.
Please note that unsolicited submissions from recruitment agencies will be disregarded.
