{"id":3079,"date":"2020-05-12T10:08:01","date_gmt":"2020-05-12T09:08:01","guid":{"rendered":"https:\/\/surpass.com\/legal\/"},"modified":"2026-03-20T09:09:59","modified_gmt":"2026-03-20T09:09:59","slug":"platform","status":"publish","type":"page","link":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/","title":{"rendered":"Policies for Surpass Services"},"content":{"rendered":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#265063&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;header-row&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div id=\"tabpanel2\" role=\"tabpanel\" aria-labelledby=\"btn_tab2\">\n<h2>Privacy Policy for Surpass Services<\/h2>\n<p><strong>Last reviewed 9 June 2025.<\/strong><\/p>\n<p>We are Surpass Assessment. This privacy policy applies to Surpass Assessment companies, namely Surpass Assessment Inc of 2 W Market Street, West Chester, PA, 19382, USA and BTL Group Limited (trading as Surpass Assessment) of Salts Mill, Victoria Road, Saltaire, West Yorkshire, BD18 3LF, United Kingdom. We have created this privacy policy in order to demonstrate our commitment to customer privacy and the protection of personal data.<\/p>\n<p>The definitions of \u201c<strong>controller<\/strong>\u201d, \u201c<strong>processor<\/strong>\u201d, \u201c<strong>data subject<\/strong>\u201d, \u201c<strong>personal data<\/strong>\u201d, \u201c<strong>processing<\/strong>\u201d and \u201c<strong>process<\/strong>\u201d used in this policy have the meanings given to them in Regulation 2016\/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data (the\u00a0<strong>General Data Protection Regulation<\/strong>).<\/p>\n<p>Surpass Assessment is both a controller and processor of personal data in different circumstances. Where we are a controller or a processor, we keep records of our processing as required by Article 30 of the General Data Protection Regulation.<\/p>\n<p>This policy is about personal data that is held in the Surpass Platform, our e-assessment service, in relation to which we are a data processor on behalf of our Surpass Platform customers. Our customer (with whom our customer contract is with), or the relevant organization in the customer\u2019s supply chain, determines the purpose and means of the processing and is the data controller. The contract with our customer sets out the instructions to process your (candidate\u2019s and customer admin staffs\u2019) personal data. Our customers comprise of awarding organisations, test publishers, institutions and national government bodies.<\/p>\n<p>The legal basis of our processing of personal data as part of our Surpass service depends on our customers\u2019 (as data controllers\u2019) legal basis of processing and may be any one of the following:<\/p>\n<ul>\n<li>the data subject has given consent to the processing of his\/her personal data for one or more specific purposes (and our customer relying on this basis receives this consent) (e.g. Article 6(a) of the General Data Protection Regulation); or<\/li>\n<li>processing is necessary for the performance of a contract to which the data subject is subject (and our customer relying on this basis has a contract between it and the data subject) (e.g. Article 6(b) of the General Data Protection Regulation); or<\/li>\n<li>processing is necessary for compliance with a legal obligation to which the controller is subject (and our customer relying on this basis has a legal obligation which justifies the processing of the data) (e.g. Article 6(c) of the General Data Protection Regulation).<\/li>\n<\/ul>\n<p>The purposes of Surpass Assessment\u2019s processing, in relation to the provision of its Surpass service, are:<\/p>\n<ul>\n<li>providing software that Surpass Platform customers populate with details of candidates who are taking a test or examination authored, scheduled and marked by the Surpass Platform customer<\/li>\n<li>providing a software system which candidates can use to take a test or examination<\/li>\n<li>providing support services related to Surpass software and investigating failures\/trouble shooting related to Surpass software<\/li>\n<li>storage of candidate personal data, results, examination scripts and examiner feedback (populated and controlled by the Surpass Platform customer)<\/li>\n<li>deletion (on customer request and in accordance with customer communicated data retention dates) of candidate personal data, results, examination scripts and examination feedback.<\/li>\n<\/ul>\n<p>To carry out its Surpass service, Surpass Assessment processes the following categories of personal data of the following data subjects:<\/p>\n<ul>\n<li>Surpass Platform release 11 \u2013 name, date of birth, customer reference number, gender, ethnic origin, address, email, telephone number, expiry date (a date setting to queue the candidate for possible deletion) and reasonable adjustments (a yes\/no tick box) (all in relation to test or examination candidates)<\/li>\n<li>Surpass Platform release 12 \u2013 name, date of birth, customer reference number, gender, email, telephone number, date created (a setting to understand when the candidate entry is first entered), expiry date and \u201cretired\u201d functionality (date settings to queue the candidate for possible deletion), reasonable adjustments (a yes\/no tick box) and a free text box to populate any other information that a customer wishes to insert (all in relation to test or examination candidates)<\/li>\n<li>Surpass Platform \u2013 all releases \u2013 anonymous information that we collect through our user interface is what country a candidate is in when he\/she takes a test or examination, and what customer instance of Surpass the candidate is using when he\/she takes a test or examination<\/li>\n<li>Customer administrators (who are typically employees, contractors or consultants of our Surpass Platform customers) \u2013 name and email address. Surpass Platform customers nominate and populate in Surpass the names and email addresses of their administrators.<\/li>\n<\/ul>\n<p>Surpass Platform customers populate all of the above data categories, such that the personal data held by Surpass Assessment through the Surpass service is different for each of our customers depending on the data categories a customer chooses to populate. The collection and use of candidate personal data and its transmission to Surpass Assessment are subject to a customer\u2019s own privacy policy. Customers decide solely what candidate personal data they ask for and collect. Students and candidates taking examinations and parents of pupils cannot create a Surpass Platform account by themselves; our customers create those for you. We require all of our customers to comply with all privacy and data protection laws applicable to the personal data being processed, including where applicable the General Data Protection Regulation (Regulation (EU 2016\/6 79)(\u201cGDPR\u201d), when using Surpass Assessment\u2019s services. The collection, use and further disclosure of candidate\u2019s personal data by our customers is subject to our customers\u2019 own privacy policies, for which Surpass Assessment is not responsible and which may be different from this privacy policy. Customers decide solely what candidate personal data they ask for and collect and populate in the Surpass Platform. Candidates (including pupils and parents of pupils) should raise any questions about this with our customer (which is your certification\/licensure\/awarding body, or school) directly.<\/p>\n<p>We do not sell any personal data populated in Surpass service, or our customer\u2019s content. We do not own the content (exam items etc) that our customers populate in the Surpass Platform.<\/p>\n<p>Where Surpass Assessment\u2019s customers store personal data within our Surpass service, the customer is the data controller and determines and is responsible for the length of time during which personal data is retained. Surpass Assessment acts in accordance with the data controller\u2019s instructions.<\/p>\n<p>In using Surpass Assessment\u2019s Scheduler (online test scheduling platform powered by a third party), test taker \/ candidate personal data processed by Scheduler is used to correctly identify test takers\/candidates for test and room\/venue booking requests on behalf of our customers (who are the data controllers). Personal data of Surpass Assessment customer administrators and Surpass Assessment supplier administrators who use Scheduler is used to correctly allocate the right level of access rights to Scheduler and in both cases, such personal data is treated the same way as the test taker\u2019s personal data. Deletion of test taker\/candidate personal data is upon Surpass Assessment customer request and in accordance with our customer\u2019s data retention dates.<\/p>\n<p>For the purposes of Scheduler, personal data that is processed includes:<\/p>\n<ul>\n<li>Candidates: First name, Surname, Email address, date of birth and gender (optional). This personal data is collected by our customer for the purposes of the Surpass Platform and is used also for the purposes of providing the online test scheduling service on behalf of our customer (who are data controllers). For the purposes of test taker queries regarding Scheduler bookings: name, email address, exam name, candidate reference number, where test taker taking the test, description of the issue experienced (personal data relating to booking queries is deleted on a rolling 90 day cycle).<\/li>\n<li>Surpass Assessment customer administrators (who are typically employees, contractors or consultants of Surpass Assessment customers): First name, Surname and email address.<\/li>\n<li>Surpass Assessment test centre supplier administrators (who are typically employees of Surpass Assessment test centre suppliers): First name, Surname and email address.<\/li>\n<\/ul>\n<p>In using Surpass Assessment\u2019s Test Delivery Services Portal (TDS Portal), Customer staff, Test Centre staff and test taker \/ candidate personal data is processed by Surpass Assessment for the purposes of facilitating a \u2018one stop\u2019 source of information for i) Customers to locate the test centres chosen for their exam delivery and the relevant test centre profile information and guidelines, and ii) Test centre staff to locate information for the specific customer exams they support and submit relevant forms relating to the invigilation sessions, and exams\/tests, and iii) Surpass Assessment staff for general administration and exam management, on behalf of our customers (who invariably are the data controllers). Personal data of Surpass Assessment customer administrators and Surpass Assessment supplier administrators (invigilators) who use TDS Portal is used to correctly allocate the right level of access rights to the TDS Portal and in both cases, such personal data is treated the same way as the test taker\u2019s personal data. Deletion of test taker\/candidate personal data is upon Surpass Assessment customer request and in accordance with our customer\u2019s data retention dates (unless otherwise specified below).<\/p>\n<p>For the purposes of TDS Portal (hosted in the UK), personal data that is processed includes:<\/p>\n<ul>\n<li>Candidates: candidate reference number, candidate initials, exam name, exam date, invigilator names and email addresses (invigilators will have access to the portal under their centre membership), attendance registers that include candidates\u2019 names and date of birth. This personal data is collected by the centre invigilator for the purposes of providing the venue and invigilation services on behalf of our customer (who are data controllers). For Online Proctored\/Invigilated (OI) exams, personal data (candidate ID and email address) may be processed through OI forms for test \/ exam administration purposes. The OI forms are made available on the TDS Portal for our customers to make requests for example for email resend\/proof of delivery. Personal data is stored for one (1) year after which it will be deleted.<\/li>\n<li>Surpass Assessment customer administrators (who are typically employees, contractors or consultants of Surpass Assessment customers): First name, Surname and work email address.<\/li>\n<li>Surpass Assessment test centre supplier administrators (who are typically employees of Surpass Assessment test centre suppliers): First name, Surname and work email address.<\/li>\n<\/ul>\n<p>Your personal data processed is not shared with third parties except where Surpass Assessment (or Surpass Assessment licensors) use third-party services in order to provide the online test scheduling service \u2013 our third-party service providers are contractually prohibited from using any personal data for any purpose other than to provide the part of the online test scheduling service for which Surpass Assessment has specifically contracted them to deliver service.<\/p>\n<p>In terms of security of operations and data processing, Surpass Assessment has ISO27001 certification. Our Surpass service is General Data Protection Regulation compliant and we welcome customer audits.<\/p>\n<p>The Surpass Service has security measures in place to help protect against the loss, misuse or alteration of personal data under our control. When our Surpass service is accessed using the stated versions of web browsers which meet our minimum system requirements, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure that personal data is safe, secure and available only to the named Surpass Platform customer. Surpass Assessment also provides unique user names and passwords that must be entered each time a Surpass Platform customer logs on. These safeguards help to prevent unauthorised access, maintain data accuracy and ensure the appropriate access to and use of personal data.<\/p>\n<p>We do not share any data about you in the Surpass Platform with third parties except in the limited circumstances detailed below:<\/p>\n<ul>\n<li>We use third-party services in order to operate Surpass service, including Surpass Assessment group companies and other third-party providers who provide services to us \u2013 for example the hosting services of Microsoft Ireland Operations Limited and Rackspace UK Limited, in certain circumstances. In terms of security of operations and data processing, Microsoft and Rackspace have ISO27001 certification. Our third-party service providers are contractually prohibited from using any personal data for any purpose other than to provide the part of the Surpass Service that Surpass Assessment has specifically contracted them to deliver. <a href=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/data-subprocessors\/\">A list of the third-party services that obtain personally identifiable information we currently use can be found here.<\/a><\/li>\n<li>In response to a court order, sub poena or legal process, to the extent permitted and required by law;<\/li>\n<li>Surpass Assessment may disclose student\/candidate personal data in the Surpass Platform to our customer (ie the certification \/ licensure body for which the candidate is sitting an examination\/test), upon request from the customer;<\/li>\n<li>To child\u2019s school or school district upon request, as required by the local laws e.g. FERPA.<\/li>\n<\/ul>\n<p>The Surpass Platform is constantly improving and we use aggregate data about how the Surpass Platform is used to inform those decisions. To help us analyse this data, we use a small number of third-party services (such as Google Analytics and Google Tag Manager). In no circumstances are any data you have shared with the Surpass Platform shared with these services. In addition, these services are contractually obligated only to use data about your usage of Surpass to provide analytics services to us and are prohibited from sharing it or using it for other purposes.<\/p>\n<p>If our customer asks Surpass Assessment to provide additional services, like online proctoring or record and review proctoring, then at the choice of and as instructed by our customer, further information will be recorded. Please see privacy policies for Surpass Assessment\u2019s other services on the surpass.com website.<\/p>\n<p>Where an individual who works for one of our customers signs up to receive newsletters about Surpass Assessment products and related events, please refer to the\u00a0<a href=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/\">Marketing Privacy Policy<\/a>\u00a0for a description of how we use contact information collected for this purpose.<\/p>\n<h3>Personal data \/ personally identifiable information relation to children, and parental consent<\/h3>\n<p>In limited circumstances, our customer may contract with us to provide examinations to candidates who are under age when they can grant consent on their own. In such circumstances, we process personal data from children where that child\u2019s school or school district or other applicable body has contracted with us to process the personal data from children for the educational context authorized by the school or school district or other applicable body.<\/p>\n<p>We require that our customers obtain parental consent before using the Surpass Platform with children. Parents or guardians can withdraw consent for the further collection of their child\u2019s information at any time.<\/p>\n<h3>Surpass Platform and FERPA<\/h3>\n<p>Data collected by the Surpass Platform may include personally identifiable information from education records that are subject to the Family Educational Rights and Privacy Act, \u201cFERPA\u201d, (\u201cFERPA Records\u201d). \u00a0To the extent that collected Surpass Platform data includes FERPA Records, our customers designate the Surpass Platform as a \u201cSchool Official\u201d (as that term is used in FERPA and its implementing regulations) under the direct control of the school with regard to the use and maintenance of the FERPA Records.<\/p>\n<h3>Retention of personal data<\/h3>\n<p>Where our customers store personal data within our service, our customer is the data controller and determines and is responsible for the length of time during which personal data is retained. Surpass Assessment acts in accordance with the data controller\u2019s (our customer) instructions and may not retain personal data contrary to these instructions.<\/p>\n<h3>How to view, correct, edit, port, or update your personal data<\/h3>\n<p>Candidates and admin users have, or if you are a child your parent\/guardian has, the right to access, correct, edit, or delete any of your personal data populated in the Surpass Platform. For any such requests, please work directly with your awarding organisation\/test sponsor (our customer), or you can contact us at\u00a0<a href=\"mailto:privacy@surpass.com\">privacy@surpass.com<\/a>.<\/p>\n<h3>Surpass Assessment\u2019s EU Representative for GDPR and NIS Directive<\/h3>\n<p>Our appointed representative in the EEA is:<\/p>\n<p>Fieldfisher<br \/>\n1079 LK Amsterdam<br \/>\nNetherlands<\/p>\n<p>Telephone: +31 20 2252200<\/p>\n<p><a href=\"http:\/\/www.fieldfisher.com\/\" target=\"_blank\" rel=\"noopener\">www.fieldfisher.com<\/a><\/p>\n<\/div>\n[\/vc_column_text][vc_column_text]\n<h1>Surpass Platform Terms and Policies<\/h1>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;nobottompadding&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]<a href=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/\">&lt; Back to all policies<\/a><\/p>\n<h1>Policies for the Surpass Platform and related services<\/h1>\n<p><strong>These policies may apply to users of the Surpass Platform or related services, including Scheduler or the Test Delivery Services Portal.<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_raw_html css=&#8221;&#8221;]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0YWJsaXN0JTIwdGFicyUyMiUzRSUwQSUyMCUyMCUzQ2RpdiUyMHJvbGUlM0QlMjJ0YWJsaXN0JTIyJTIwYXJpYS1sYWJlbCUzRCUyMlRlcm1zJTIwYW5kJTIwUG9saWNpZXMlMjIlM0UlMEElMjAlMjAlMjAlMjAlM0NidXR0b24lMjBpZCUzRCUyMmJ0bl90YWIyJTIyJTNFUHJpdmFjeSUyMFBvbGljeSUyMGZvciUyMFN1cnBhc3MlMjBTZXJ2aWNlcyUzQyUyRmJ1dHRvbiUzRSUwQSUyMCUyMCUyMCUyMCUzQ2J1dHRvbiUyMGlkJTNEJTIyYnRuX3RhYjMlMjIlM0VTdXJwYXNzJTIwUGxhdGZvcm0lMjBDb29raWUlMjBQb2xpY3klM0MlMkZidXR0b24lM0UlMEElMjAlMjAlM0MlMkZkaXYlM0UlMEElM0MlMkZkaXYlM0U=[\/vc_raw_html][\/vc_column][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;3\/4&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div id=\"tabpanel2\" role=\"tabpanel\" aria-labelledby=\"btn_tab2\">\n<h2>Privacy Policy for Surpass Services<\/h2>\n<p><strong>Last reviewed 20 March 2026.<\/strong><\/p>\n<p><span data-contrast=\"auto\">This privacy notice explains how Surpass Assessment processes personal data when providing services. It is primarily relevant to:<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Test takers and learners taking exams using Surpass.<\/span><\/li>\n<li><span data-contrast=\"auto\">Employees, contractors,\u00a0or consultants of\u00a0Surpass\u00a0customers.<\/span><\/li>\n<li><span data-contrast=\"auto\">Employees, contractors, or consultants\u00a0of\u00a0Surpass\u00a0test centre suppliers.<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">When providing services,\u00a0Surpass Assessment acts as a data processor, processing personal data on behalf of its customers, who act as data controllers.\u00a0\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can <a href=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/website\/\">read the privacy policy applicable to our website visitors and to our newsletters and marketing communications here<\/a>.<\/span><\/p>\n<h3>Who we are<\/h3>\n<p>We are Surpass Assessment. This privacy policy applies to Surpass Assessment companies, namely Surpass Assessment Inc of 2 W Market Street, West Chester, PA, 19382, USA and BTL Group Limited (trading as Surpass Assessment) of Salts Mill, Victoria Road, Saltaire, West Yorkshire, BD18 3LF, United Kingdom. We have created this privacy policy in order to demonstrate our commitment to customer privacy and the protection of personal data.<\/p>\n<h3>Legal basis<\/h3>\n<p>We process personal data under the following\u00a0grounds:<\/p>\n<ul>\n<li><span data-contrast=\"auto\">Consent\u00a0\u2013\u00a0when you explicitly provide permission\u00a0to our customer who is the data controller;<\/span><\/li>\n<li><span data-contrast=\"auto\">Contractual Obligation\u00a0\u2013\u00a0when data processing is necessary to deliver a service\u00a0under a contract;<\/span><\/li>\n<li><span data-contrast=\"auto\">Legal Compliance\u00a0\u2013 when required by applicable law or regulation; and\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Legitimate Interest\u00a0\u2013\u00a0examples include (but are not limited to)\u00a0processing\u00a0personal data for\u00a0internal\u00a0administrative\u00a0purposes and\u00a0to ensure\u00a0the security of our network and systems.\u00a0<\/span><\/li>\n<\/ul>\n<h3>What personal data we process and how long we keep it<\/h3>\n<p>We collect and process<span class=\"NormalTextRun SCXW74602310 BCX8\"> the personal data described below in the course of our business and providing our services.\u00a0<\/span><\/p>\n<h4>Surpass Platform<\/h4>\n<table style=\"font-weight: 400;\" data-tablestyle=\"Custom\" data-tablelook=\"0\" aria-rowcount=\"6\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Category<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Description<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Service<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Surpass Platform<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Data subjects<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Test Takers; customer administrators<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Categories of personal data<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">User Data inputted by customer:<\/span><\/b><span data-contrast=\"auto\">\u00a0first name; last name;\u00a0user name; email address; job title (optional); default language (optional); system access and interaction logging.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Test taker\u00a0data inputted by the Customer:\u00a0<\/span><\/b><span data-contrast=\"auto\">first name; middle name (optional); last name; gender (optional); dob; email address (optional); telephone number (optional); reasonable adjustments (optional).<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Candidate\u00a0data inputted by the Test Taker:\u00a0<\/span><\/b><span data-contrast=\"auto\">Exam question responses.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Candidate data automatically collected or calculated by the Surpass system:\u00a0<\/span><\/b><span data-contrast=\"auto\">IP address; computer specification details; exam interaction tracking; exam name; exam scores\/results.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Purpose of processing<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">To deliver\u00a0computerbased\u00a0exams and assessments; manage candidate accounts; record assessment results and examiner feedback; provide customer support; and\u00a0delete\u00a0data\u00a0in accordance with\u00a0customer instructions.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Retention<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Personal data is\u00a0retained\u00a0in accordance with\u00a0customerdefined\u00a0retention periods and deletion instructions.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4 aria-level=\"3\"><\/h4>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Online\u00a0Proctoring<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">Test takers may be monitored during an exam session using technologies such as webcam and microphone monitoring and session recording.\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<table style=\"font-weight: 400;\" data-tablestyle=\"Custom\" data-tablelook=\"0\" aria-rowcount=\"6\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Category<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Description<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Service<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Online Proctoring<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Data subjects<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Test Takers\u00a0<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Categories of personal data<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Identity and exam session data:<\/span><\/b><span data-contrast=\"auto\">\u00a0name and email address (as provided by the customer), exam details, awarding organisation or test sponsor information.\u00a0<\/span><br \/>\n<span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><b><span data-contrast=\"auto\">Monitoring and verification data:<\/span><\/b><span data-contrast=\"auto\">\u00a0facial image (photo) and, where required by the customer, images of identity documents (e.g.\u00a0governmentissued\u00a0ID).\u00a0<\/span><b><span data-contrast=\"auto\">Exam session recordings and evidence:<\/span><\/b><span data-contrast=\"auto\">\u00a0audio and video recordings or streams from the exam session (for example, webcam and microphone), and screenshots or screen captures taken during the session.\u00a0<\/span><b><span data-contrast=\"auto\">Device and technical data:<\/span><\/b><span data-contrast=\"auto\">\u00a0IP address, browser and operating system identifiers, and technical session data relating to device and connection performance.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Purpose of processing<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">To support identity verification, remote observation and invigilation, exam integrity and security, incident review and resolution, and fraud prevention,\u00a0in accordance with\u00a0customer instructions.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Retention<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Personal data is\u00a0retained\u00a0in accordance with\u00a0customerdefined\u00a0retention periods and deletion instructions.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h4><span class=\"TextRun SCXW57702605 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun CommentStart CommentHighlightPipeClicked CommentHighlightClicked CommentImportant SCXW57702605 BCX8\" data-ccp-parastyle=\"heading 3\">Scheduler<\/span><\/span><span class=\"EOP CommentHighlightPipeClicked SCXW57702605 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h4>\n<table style=\"font-weight: 400;\" data-tablestyle=\"Custom\" data-tablelook=\"0\" aria-rowcount=\"6\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Category<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Description<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Service<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Scheduler<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Data subjects<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Test Takers; customer administrators; test centre administrators<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Categories of personal data<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Test Takers:<\/span><\/b><span data-contrast=\"auto\">\u00a0first name, surname,\u00a0candidate\u00a0reference\u00a0number,\u00a0email address, date of birth, gender (optional).\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Booking queries:<\/span><\/b><span data-contrast=\"auto\">\u00a0name, email address, exam name, candidate reference number, test location, description of booking issue.\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Administrators:<\/span><\/b><span data-contrast=\"auto\">\u00a0first name, surname, email address.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Purpose of processing<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">To\u00a0identify\u00a0Test Takers\u00a0correctly; enable exam scheduling and venue booking; manage booking queries; and\u00a0allocate\u00a0access rights to administrators.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Customer admin process to book or cancel candidate bookings<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Retention<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Bookingquery\u00a0personal data is\u00a0deleted\u00a0on a rolling 90day cycle. Other data is\u00a0retained\u00a0in line with customer instructions.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Candidate emails\u00a0received into the dedicated Scheduler inbox\u00a0deleted\u00a0annually at a minimum.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h4><span class=\"TextRun SCXW141991215 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW141991215 BCX8\" data-ccp-parastyle=\"heading 3\">Test Delivery Services Portal<\/span><\/span><span class=\"EOP SCXW141991215 BCX8\" data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h4>\n<table style=\"font-weight: 400;\" data-tablestyle=\"Custom\" data-tablelook=\"0\" aria-rowcount=\"6\">\n<tbody>\n<tr aria-rowindex=\"1\">\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Category<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"none\">Description<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"2\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Service<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Test Delivery Services Portal (TDS Portal)<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"3\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Data subjects<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Test Takers; customer administrators; test centre staff \/ invigilators<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"4\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Categories of personal data<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Test Takers:<\/span><\/b><span data-contrast=\"auto\">\u00a0candidate reference number, initials, exam name, exam date; attendance registers\u00a0containing\u00a0names and dates of birth.<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Administrators \/ invigilators:<\/span><\/b><span data-contrast=\"auto\">\u00a0first name, surname, work email address.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"5\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Purpose of processing<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">To support exam delivery operations; enable test centre coordination and invigilation;\u00a0and support exam management activities.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<tr aria-rowindex=\"6\">\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Retention<\/span><\/b><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Personal data\u00a0is\u00a0retained\u00a0on a rolling 30-day cycle.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Other data is\u00a0retained\u00a0in accordance with\u00a0customer instructions.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Who we share your personal data with<\/h3>\n<p><span class=\"TextRun SCXW188697273 BCX8\" lang=\"EN-GB\" xml:lang=\"EN-GB\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW188697273 BCX8\">Surpass Assessment does not share personal data processed through its services with\u00a0<\/span><span class=\"NormalTextRun SCXW188697273 BCX8\">third<\/span><span class=\"NormalTextRun SCXW188697273 BCX8\">\u00a0parties<\/span><span class=\"NormalTextRun SCXW188697273 BCX8\">, except in the limited circumstances described below<\/span><span class=\"NormalTextRun SCXW188697273 BCX8\">.<\/span><span class=\"NormalTextRun SCXW188697273 BCX8\">\u00a0We do not sell personal data to third parties.\u00a0<\/span><\/span><span class=\"EOP SCXW188697273 BCX8\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Subprocessors<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">We use\u00a0thirdparty\u00a0service providers (including Surpass Assessment group companies) to help us\u00a0operate\u00a0and support the Surpass services. These providers act as\u00a0subprocessors\u00a0and process personal data only on our instructions and for the purpose of providing services to us.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/data-subprocessors\/\"><span data-contrast=\"auto\">Read our list of our current subprocessors here.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/a><\/p>\n<p><span data-contrast=\"auto\">We require all\u00a0subprocessors\u00a0to protect personal data appropriately and to use it only to provide services to Surpass Assessment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Legal Disclosures<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">We may\u00a0disclose\u00a0personal data where\u00a0required\u00a0or\u00a0permitted\u00a0by law, including:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">in response to a court order,\u00a0subpoena\u00a0or other legal process;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">to our customer (such as the relevant awarding organisation or test sponsor), at the customer\u2019s request;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">to a child\u2019s school or school district, where required by applicable laws (for example, FERPA).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Cookies<\/span><\/b><span data-ccp-props=\"{&quot;335559738&quot;:240,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h4>\n<p><span data-contrast=\"auto\">We use analytics tools (such as Google Analytics and Google Tag Manager) to understand how our website and services are used. These tools receive usage data. <a href=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/website\/\">Read more\u00a0 information in our Cookie Policy here.<\/a><\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">We do not share candidate exam content or identifiable candidate personal data from the Surpass Platform with these analytics tools.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">International\u00a0transfers<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Our services are available worldwide.\u00a0In the course of\u00a0providing our services, we will\u00a0likely need\u00a0to transfer personal\u00a0data\u00a0to locations outside the\u00a0jurisdiction\u00a0in which you provide it.\u00a0Regardless of the location of our processing, we will impose the same data protection safeguards and implement\u00a0appropriate measures\u00a0to ensure that your personal\u00a0data\u00a0is protected\u00a0in accordance with\u00a0applicable data protection laws.\u00a0Where a\u00a0third party\u00a0service provider processes personal data on our behalf, we will ensure that\u00a0appropriate measures\u00a0are in place to ensure an adequate level of protection for\u00a0the personal data.\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You can request more information about these safeguards by contacting us at\u00a0<\/span><a href=\"mailto:privacy@surpass.com\"><b><span data-contrast=\"none\">privacy@surpass.com<\/span><\/b><\/a><span data-contrast=\"auto\">.<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Security measures<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Surpass Assessment\u00a0maintains\u00a0appropriate technical\u00a0and organisational measures designed to protect personal data, including access controls, encryption in transit, and security monitoring. Surpass Assessment is ISO 27001 certified.<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Your rights<\/span><\/b><\/h3>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Your access to\u00a0your personal data<\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">Test takers and admin users have, or if you are a child your parent\/guardian has, the right to access, correct, edit, or delete any of your personal data processed by Surpass Assessment. For any such requests, please work directly with your awarding organisation\/test sponsor (our customer), or you can contact us at\u202f<\/span><a href=\"mailto:privacy@surpass.com\"><b><span data-contrast=\"none\">privacy@surpass.com<\/span><\/b><\/a><span data-contrast=\"auto\">.<\/span><\/p>\n<h4 aria-level=\"3\"><b><span data-contrast=\"none\">Your rights\u00a0<\/span><\/b><\/h4>\n<p><span data-contrast=\"auto\">Depending on your circumstances and applicable law, you may have the right to:<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Access your personal data\u00a0(also known as the\u00a0\u201cright to know\u201d)<\/span><\/li>\n<li><span data-contrast=\"auto\">Rectify inaccurate personal data<\/span><\/li>\n<li><span data-contrast=\"auto\">Erase personal data (in certain cases)\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Restrict processing (in certain cases)<\/span><\/li>\n<li><span data-contrast=\"auto\">Object to processing (in certain cases)<\/span><\/li>\n<li><span data-contrast=\"auto\">Data portability (in certain cases)<\/span><\/li>\n<li><span data-contrast=\"auto\">Not be subject to automated decision making \u2013 we do\u00a0not carry out automated\u00a0decisionmaking\u00a0or profiling that produces legal effects or similarly significant effects\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Lodge a complaint\u00a0with the relevant supervisory authority\u00a0and\/or\u00a0with us directly<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">You may exercise these rights\u00a0by contacting your awarding organisation\/test sponsor (our customer), or you can contact us at\u00a0<\/span><a href=\"mailto:privacy@surpass.com\"><b><span data-contrast=\"none\">privacy@surpass.com<\/span><\/b><\/a><span data-contrast=\"auto\">.\u00a0<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Children\u00a0<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Surpass Assessment may process personal data relating to children where our customers (such as schools, awarding organisations or other education bodies) use the Surpass Platform to deliver exams or assessments.\u00a0Children\u2019s personal\u00a0data\u00a0is processed\u00a0only on the customer\u2019s documented instructions. The customer\u00a0is responsible for\u00a0providing\u00a0appropriate privacy\u00a0information and obtaining any required parental or guardian consent under applicable laws.<\/span><\/p>\n<p><span data-contrast=\"auto\">Parents or guardians who wish to exercise rights or raise questions about the processing of a child\u2019s personal data should contact the relevant school or awarding organisation in the first instance.<\/span><\/p>\n<p><span data-contrast=\"auto\">Where applicable, personal data processed in the Surpass Platform may include education records subject to the\u00a0United States\u00a0Family Educational Rights and Privacy Act (FERPA). In those circumstances, our customers may\u00a0designate\u00a0Surpass Assessment as a \u201cschool official\u201d under FERPA, acting under the direct control of the school with respect to the use and maintenance of those records.<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">EU\u00a0representative<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h3>\n<p><b><span data-contrast=\"auto\">Surpass Assessment\u2019s EU\u00a0Appointed\u00a0Representative for GDPR and NIS Directive<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Fieldfisher<\/span><br \/>\n<span data-contrast=\"auto\">1079 LK Amsterdam<\/span><br \/>\n<span data-contrast=\"auto\">Netherlands<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Telephone: +31 20 2252200<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><a href=\"http:\/\/www.fieldfisher.com\/\"><b><span data-contrast=\"none\">www.fieldfisher.com<\/span><\/b><\/a><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Changes to this notice<\/span><\/b><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:120}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">We may update this notice from time to time. The &#8216;last updated&#8217; date at the top of this page indicates when it was most recently revised.<\/span><span data-ccp-props=\"{&quot;335559739&quot;:120}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<\/div>\n[\/vc_column_text][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<div id=\"tabpanel3\" role=\"tabpanel\" aria-labelledby=\"btn_tab3\">\n<h2>Surpass Platform Cookie Policy<\/h2>\n<p><strong>Last updated 6 June 2025.<\/strong><\/p>\n<p>We are Surpass Assessment. Depending on where you are, your Surpass Assessment company contact is Surpass Assessment Inc of 2 W Market Street, West Chester, PA, 19382, USA, or BTL Group Limited (trading as Surpass Assessment) of Salts Mill, Victoria Road, Saltaire, West Yorkshire, BD18 3LF, United Kingdom. This cookie policy describes the cookies that are used by and contained in the Surpass Service.<\/p>\n<p>Surpass Assessment reserves the right to change this policy from time to time (including without limit details of the cookies used). Where Surpass Assessment chooses to include more or different cookies in the future, Surpass Assessment will ask Surpass Platform users to click on an updated cookies consent box that refers to updated information in this cookies policy.<\/p>\n<h3>Information about our use of cookies<\/h3>\n<p>A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer\u2019s hard drive.<\/p>\n<p>Cookies can expire at the end of a browser session (from when a user opens the browser window to when they exit the browser) or they can be stored for longer.<\/p>\n<p>Cookies help us to provide you with a good experience when you browse the Surpass Platform and also allow us to improve the features and functions of the Surpass Platform.<\/p>\n<p><strong>By clicking on the cookie consent box in the Surpass Platform, you are agreeing to our use of cookies and this cookie policy<\/strong>.<\/p>\n<h3>Types of cookies<\/h3>\n<p>We may use the following types of cookies:<\/p>\n<ul>\n<li><strong>Session cookies.<\/strong> These are cookies that allow the Surpass Platform to link user actions during a browser session. We may use these for a variety of purposes such as remembering usernames and passwords to move between different functional sections of the Surpass Platform. Session cookies expire after a browser session and are not stored long term.<\/li>\n<li><strong>Persistent cookies.<\/strong> These are cookies that are stored on a user\u2019s device between browser sessions and which remember the preferences or actions of the user across different sections of the Surpass Platform. These may be used to remember usernames and passwords.<\/li>\n<li><strong>Strictly necessary\/essential cookies.<\/strong> These are cookies that are required for the operation of the Surpass Platform. They include, for example, cookies that enable you to log in to secure areas of the Surpass Platform.<\/li>\n<li><strong>Analytical\/performance cookies.<\/strong> These allow us to recognise and count the number of visitors and to see how visitors move around the Surpass Platform when they are using it. This helps us to improve the features and functions within the Surpass Platform, for example, by ensuring that users are finding what they are looking for easily or that features and functions are designed to be intuitive. All information that these cookies collect is aggregated and therefore anonymous.<\/li>\n<li><strong>Functionality cookies.<\/strong> These are used to recognise you when you return to the Surpass Platform. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region) and therefore provide enhanced, more personal features.<\/li>\n<\/ul>\n<h3>First party and third party cookie use<\/h3>\n<p>The further information section below identifies first party cookies (cookies used by Surpass Assessment) and third party cookies (that is, other organisation\u2019s cookies) used in connection with the Surpass Service.<\/p>\n<h3>Disabling cookies<\/h3>\n<p>Generally cookies will make your browsing experience better.<\/p>\n<p>However, you may prefer to disable cookies. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.<\/p>\n<p>If you block all cookies (including essential cookies) in your browser settings you may not be able to use all of the features and functions of the Surpass Platform, or access certain sections of the Surpass Platform.<\/p>\n<h3>Further information<\/h3>\n<p>You can find more information about the individual cookies we use and the purposes for which we use them in the table below:<\/p>\n<table style=\"width: 100%; border-collapse: collapse; height: 960px;\">\n<thead>\n<tr style=\"height: 24px;\">\n<th style=\"width: 0.895255%; height: 24px;\">Cookie<\/th>\n<th style=\"width: 42.8648%; height: 24px;\">Description and Purpose<\/th>\n<th style=\"width: 16.2399%; height: 24px;\">Session or Persistent<\/th>\n<th style=\"width: 20%; height: 24px;\">First\/Third Party<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"width: 0.895255%;\" width=\"341\">*.bs.table.*<\/td>\n<td style=\"width: 42.8648%;\" width=\"642\">Remember sort and filter options for data management tables.<\/td>\n<td style=\"width: 16.2399%;\" width=\"175\">Cleared when the user logs out of the application<\/td>\n<td style=\"width: 20%;\" width=\"155\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">.AspNetCore.Antiforgery<\/td>\n<td style=\"width: 42.8648%;\">Security to prevent against common web app attacks.<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">.ASPXAUTH<\/td>\n<td style=\"width: 42.8648%;\">ASP.NET cookie to identify if the user is authenticated.<\/td>\n<td style=\"width: 16.2399%;\">60 Minutes<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">.ASPXAUTH_ItemAuthoring<\/td>\n<td style=\"width: 42.8648%;\">ASP.NET cookie to identify if the user is authenticated.<\/td>\n<td style=\"width: 16.2399%;\">60 Minutes<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">__RequestVerificationToken<\/td>\n<td style=\"width: 42.8648%;\" width=\"642\">ASP.NET AntiForgeryToken.<\/td>\n<td style=\"width: 16.2399%;\" width=\"175\">Session<\/td>\n<td style=\"width: 20%;\" width=\"155\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">administration_SessionExpires<\/td>\n<td style=\"width: 42.8648%;\">If this cookie is expired the Surpass Platform shows Login popup.<\/td>\n<td style=\"width: 16.2399%;\">60 minute timeout<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">ApplicationGatewayAffinity<\/td>\n<td style=\"width: 42.8648%;\">Cookie added by Azure application gateway to maintain session affinity<\/td>\n<td style=\"width: 16.2399%;\">Duration of a browser session<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">ApplicationGatewayAffinityCORS<\/td>\n<td style=\"width: 42.8648%;\">Cookie added by Azure application gateway to maintain session affinity<\/td>\n<td style=\"width: 16.2399%;\">Duration of a browser session<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">ASP.NET_ItemAuthoring_SessionId<\/td>\n<td style=\"width: 42.8648%;\">ASP.NET cookie which is used to identify the users session on the server.<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">ASP.NET_SessionId<\/td>\n<td style=\"width: 42.8648%;\">ASP.NET cookie which is used to identify the users session on the server.<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">authoring_SessionExpires<\/td>\n<td style=\"width: 42.8648%;\">If this cookie is expired the Surpass Platform shows Login popup.<\/td>\n<td style=\"width: 16.2399%;\">60 minute timeout<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">ckCsrfToken<\/td>\n<td style=\"width: 42.8648%;\">Cookie to store Ckeditor Token<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">dontShowAgainConfirm_{confirmation_dialog_name}<\/td>\n<td style=\"width: 42.8648%;\">This cookie allows the user to stop being informed of a new feature.<\/td>\n<td style=\"width: 16.2399%;\">100 years<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">dontShowAgainConfirm_{popup_name}<\/td>\n<td style=\"width: 42.8648%;\">Don\u2019t show this popup again checkbox.<\/td>\n<td style=\"width: 16.2399%;\">100 years<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">dontShowRefWarning_{warning_name}<\/td>\n<td style=\"width: 42.8648%;\">Don\u2019t show this warning again checkbox.<\/td>\n<td style=\"width: 16.2399%;\">100 years<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">download_timetable_config<\/td>\n<td style=\"width: 42.8648%;\">Remember configuration preferences for downloading timetables.<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">filedownload<\/td>\n<td style=\"width: 42.8648%;\">to indicate if a file download has occured<\/td>\n<td style=\"width: 16.2399%;\">Session Cookie<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\" width=\"341\">Google Analytics<br \/>\n(_utma, _utmb,_utmc, _utmz, _ga,_gat,_gid)<\/td>\n<td style=\"width: 42.8648%;\" width=\"642\">These cookies are used to collect information about how visitors use the Surpass Platform.<br \/>\nWe use the information to compile reports about the use of the Surpass Platform, and to help us improve the service. The cookies collect information in an anonymous form, including the number of visitors to the administrative areas of the Surpass Platform and the interactions that visitors have with the features and functions of the Surpass Platform.<\/td>\n<td style=\"width: 16.2399%;\" width=\"175\">Persistent<br \/>\nFor Surpass Service this is persistent for up to 2 years<\/td>\n<td style=\"width: 20%;\" width=\"155\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">hideScheduleAlert<\/td>\n<td style=\"width: 42.8648%;\">Remember if the auto-scheduler alert has been hidden (opt never to show again).<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">homeTools<\/td>\n<td style=\"width: 42.8648%;\">Remember if the scheduling tools panel is opened or closed when reloading the timetables page.<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">ItemAuthoring_IntegrationMode<\/td>\n<td style=\"width: 42.8648%;\">This cookie is used to denote that the application is running as part of the Surpass Service.<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">jstree_load<\/td>\n<td style=\"width: 42.8648%;\">Used by JSTree plugin<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">jstree_open<\/td>\n<td style=\"width: 42.8648%;\">Used by JSTree plugin<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">jstree_select<\/td>\n<td style=\"width: 42.8648%;\">Used by JSTree plugin<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">MFAUserCookie_*<\/td>\n<td style=\"width: 42.8648%;\">Use to store user info for MFA<\/td>\n<td style=\"width: 16.2399%;\">30 days<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">NewlyCreatedLanguageVariant<\/td>\n<td style=\"width: 42.8648%;\">If new language varient is created<\/td>\n<td style=\"width: 16.2399%;\">1 day<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">osc_auth<\/td>\n<td style=\"width: 42.8648%;\">Handle authentication across all Optime products.<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">pinnedSidePanel<\/td>\n<td style=\"width: 42.8648%;\">Remember if side panel is pinned.<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">RedirectSSOURL<\/td>\n<td style=\"width: 42.8648%;\">Redirect URL for SingleSignOn<\/td>\n<td style=\"width: 16.2399%;\">Session<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">schedulerConfig<\/td>\n<td style=\"width: 42.8648%;\">Remember auto-scheduler configuration preferences.<\/td>\n<td style=\"width: 16.2399%;\">Cleared when the user logs out of the application.<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">SurpassUserLanguage<\/td>\n<td style=\"width: 42.8648%;\">Cookie to store user language<\/td>\n<td style=\"width: 16.2399%;\">365 days<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">userInfo<\/td>\n<td style=\"width: 42.8648%;\">Use to store user info for MFA<\/td>\n<td style=\"width: 16.2399%;\">10 mins<\/td>\n<td style=\"width: 20%;\">First Party<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 0.895255%;\">uvts and another cookies from UserVoice<\/td>\n<td style=\"width: 42.8648%;\">This cookie stores the UserVoice session.<\/td>\n<td style=\"width: 16.2399%;\">Session and persistent for up to 2 years<\/td>\n<td style=\"width: 20%;\">Third Party<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#eef6fc&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text]\n<p style=\"text-align: center;\"><strong>For more information, and if you need to access any previous versions of these terms and policies, please contact <a href=\"mailto:legal@surpass.com\">legal@surpass.com<\/a>.<\/strong><\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; class=&#8221;nopadding&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_raw_html]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[\/vc_raw_html][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#265063&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;header-row&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;] Privacy Policy&#8230;<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":1898,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-3079","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Policies for Surpass Services - Surpass Assessment<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Policies for Surpass Services - Surpass Assessment\" \/>\n<meta property=\"og:description\" content=\"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#265063&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;header-row&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;] Privacy Policy...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/\" \/>\n<meta property=\"og:site_name\" content=\"Surpass Assessment\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-20T09:09:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/surpass.com\/wp-content\/uploads\/thumb.jpg?fit=1200%2C675&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"26 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/\",\"url\":\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/\",\"name\":\"Policies for Surpass Services - Surpass Assessment\",\"isPartOf\":{\"@id\":\"https:\/\/surpass.com\/en-gb\/#website\"},\"datePublished\":\"2020-05-12T09:08:01+00:00\",\"dateModified\":\"2026-03-20T09:09:59+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/surpass.com\/en-gb\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms and Policies\",\"item\":\"https:\/\/surpass.com\/en-gb\/terms-and-policies\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Policies for Surpass Services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/surpass.com\/en-gb\/#website\",\"url\":\"https:\/\/surpass.com\/en-gb\/\",\"name\":\"Surpass Assessment\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/surpass.com\/en-gb\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/surpass.com\/en-gb\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/surpass.com\/en-gb\/#organization\",\"name\":\"Surpass, Powering Assessment\",\"url\":\"https:\/\/surpass.com\/en-gb\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/surpass.com\/en-gb\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/i0.wp.com\/surpass.com\/wp-content\/uploads\/SurpassPA_logo.png?fit=1272%2C410&ssl=1\",\"contentUrl\":\"https:\/\/i0.wp.com\/surpass.com\/wp-content\/uploads\/SurpassPA_logo.png?fit=1272%2C410&ssl=1\",\"width\":1272,\"height\":410,\"caption\":\"Surpass, Powering Assessment\"},\"image\":{\"@id\":\"https:\/\/surpass.com\/en-gb\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Policies for Surpass Services - Surpass Assessment","robots":{"index":"noindex","follow":"nofollow"},"og_locale":"en_GB","og_type":"article","og_title":"Policies for Surpass Services - Surpass Assessment","og_description":"[vc_row type=&#8221;full_width_background&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; bg_color=&#8221;#265063&#8243; scene_position=&#8221;center&#8221; text_color=&#8221;light&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; id=&#8221;header-row&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;] Privacy Policy...","og_url":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/","og_site_name":"Surpass Assessment","article_modified_time":"2026-03-20T09:09:59+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/i0.wp.com\/surpass.com\/wp-content\/uploads\/thumb.jpg?fit=1200%2C675&ssl=1","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"26 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/","url":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/","name":"Policies for Surpass Services - Surpass Assessment","isPartOf":{"@id":"https:\/\/surpass.com\/en-gb\/#website"},"datePublished":"2020-05-12T09:08:01+00:00","dateModified":"2026-03-20T09:09:59+00:00","breadcrumb":{"@id":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/platform\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/surpass.com\/en-gb\/"},{"@type":"ListItem","position":2,"name":"Terms and Policies","item":"https:\/\/surpass.com\/en-gb\/terms-and-policies\/"},{"@type":"ListItem","position":3,"name":"Policies for Surpass Services"}]},{"@type":"WebSite","@id":"https:\/\/surpass.com\/en-gb\/#website","url":"https:\/\/surpass.com\/en-gb\/","name":"Surpass Assessment","description":"","publisher":{"@id":"https:\/\/surpass.com\/en-gb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/surpass.com\/en-gb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/surpass.com\/en-gb\/#organization","name":"Surpass, Powering Assessment","url":"https:\/\/surpass.com\/en-gb\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/surpass.com\/en-gb\/#\/schema\/logo\/image\/","url":"https:\/\/i0.wp.com\/surpass.com\/wp-content\/uploads\/SurpassPA_logo.png?fit=1272%2C410&ssl=1","contentUrl":"https:\/\/i0.wp.com\/surpass.com\/wp-content\/uploads\/SurpassPA_logo.png?fit=1272%2C410&ssl=1","width":1272,"height":410,"caption":"Surpass, Powering Assessment"},"image":{"@id":"https:\/\/surpass.com\/en-gb\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/pages\/3079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/comments?post=3079"}],"version-history":[{"count":10,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/pages\/3079\/revisions"}],"predecessor-version":[{"id":14881,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/pages\/3079\/revisions\/14881"}],"up":[{"embeddable":true,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/pages\/1898"}],"wp:attachment":[{"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/media?parent=3079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/categories?post=3079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/surpass.com\/en-gb\/wp-json\/wp\/v2\/tags?post=3079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}